Oscha Staff

Oscha Staff

Customer Service

Our team are committed to making your Baby Wraps, carriers and accessories with care and attention to detail, checking that they are in the best condition and quality, ready to be sent out to you. Everyone here brings something special to the Oscha workplace, contributing a rich variety of skills and experiences from different backgrounds and cultures, making it a vibrant, creative and sociable environment, which all of us appreciate!

All of us work hard to make sure Oscha is a healthy, safe and comfortable working environment. Each wrap, ring sling and carrier is crafted in an airy space full of natural light and colourful inspiration. Staff can grab a herbal tea or cappuccino and a healthy snack to enjoy in the Oscha garden when they take a break, but more often than not, they're enjoying the sweet treats frequently sent in by our generous customers! We arrange Shiatsu sessions for our staff, providing an opportunity for some ‘me time’ to just relax or rejuvenate.

Even though it would lower costs, overseas outsourcing is never an option we would consider. We feel there's more meaningful value in supporting the local economy, as well as safe and fair conditions for workers. By providing jobs for local skilled machinists, we support the re-growth of Scotland's once flourishing textile industry.

When it comes to pay, we feel that a Living Wage is a fairer and more accurate reflection of a decent and realistic minimum salary than the Minimum Wage. The Living Wage is calculated as higher than the statutory Minimum Wage by a commission of employers, trade unions and independent experts in the UK. All Oscha employees receive the Living Wage or above, with a package that includes flexible working, annual bonuses and ongoing skills development.

Quality control

It’s really important to us that our team has the opportunity to get together out with the day to day bustle of work to develop as a group and have a bit of fun together. So we have annual summer team development days, where, if we can avoid the rain (an almost constant Scottish characteristic), we take to the garden to feast and play, often letting silliness get the better of us.

Every Christmas we indulge in a seasonal dinner and dance in Edinburgh’s town centre. All we can say about that is thatthe Oscha team are (to use a Scottish term) ‘nae feart o’ the dancefloor’, which we end up dominating by the end of the evening! When we throw moves we do it Oscha-style – with plenty of passion, energy, ‘creativity’ and laughter!